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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samreen Ahmed

Samreen Ahmed

November 26, 2025

5  out of  5
rating by Samreen Ahmed
"Susan Kincaid!!! Is my person! She made everything so easy to understand and went over things to make sure i was satisfied! It was lovely taking to her and getting work done at the some time, great customer service! Excited for my time with state farm 😊"
We responded:
"Samreen, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Mike"
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Jocelyn Blitch

November 26, 2025

5  out of  5
rating by Jocelyn Blitch
"I called to add my fiancée onto my insurance as he had TERRIBLE experiences with Progressive. Anastasia was absolutely amazing and made the whole process smooth, quick, and simple. She even remembered my daughter’s name and wished up a Happy Thanksgiving! He’s now paying less than half the rate he was paying at Progressive, for even better coverage. I highly recommend this office for all insurance types, as I have condo insurance through them as well."
We responded:
"Jocelyn, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Mike"
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Emilian Taranu

November 25, 2025

5  out of  5
rating by Emilian Taranu
"I will only say a few words: I wish every insurance company provides this level of service. Micaela set up the bar so high that it will be long, if ever, before someone else will match it. State Farm:,you have a treasure in Micaela!"
We responded:
"Emilian, yhis made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Mike"
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Morgan Taylor

November 25, 2025

5  out of  5
rating by Morgan Taylor
"I just experienced the most wonderful interaction with a State Farm customer representative. Micaela Baez Is helpful and personable, thank you for your help!"
We responded:
"Morgan, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Mike"
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Momager Montanez

November 21, 2025

5  out of  5
rating by Momager Montanez
"Mary did such a wonderful job assisting me helping me find the right insurance requirements I needed to be able to drive and feel safe while doing it! She was very helpful and kind ."
We responded:
"Momager, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Mike"
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Muhammad Asad Ullah Khalid

November 18, 2025

5  out of  5
rating by Muhammad Asad Ullah Khalid
"Commendable customer service. Looking forward to a good policy period with them."
We responded:
"Muhammad, thank you so much for the five stars. We appreciate you and your business! - Mike"
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Amber Snodgrass

November 17, 2025

5  out of  5
rating by Amber Snodgrass
"Easy, professional, right to the point."
We responded:
"Amber, thank you for taking the time to leave us a five star review! - Mike"
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nicole klare

November 12, 2025

5  out of  5
rating by nicole klare
"Micaela, was a great a great help. She told me about the discounts and helped me sign up for a renters insurance policy when I had only planned on changing car insurance. She was really positive and I enjoyed our chat. Thank you Micaela!"
We responded:
"Nicole, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Mike"
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Allen Jones

November 10, 2025

5  out of  5
rating by Allen Jones
"I had the absolute pleasure of working with Susan Kincaid, and I can’t say enough good things about her! She helped me get an amazing deal on my car insurance, and the whole experience felt effortless and genuine. From the moment we spoke, I could feel her warm, caring energy — it’s like she radiates light and love. Susan isn’t just an insurance agent; she’s someone who truly cares about helping people. Her passion for what she does shines through in every conversation. She took the time to understand my needs and made me feel completely supported and valued. If you’re looking for someone who combines professionalism, kindness, and real human connection, I highly recommend Susan Kincaid. She’s a rare gem in this industry!"
We responded:
"Allen, this made our day! We will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Mike"
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Brenda Perry

November 7, 2025

5  out of  5
rating by Brenda Perry
"I spoke with Mary. She was very detailed in explaining the coverages to me and gave me a great quote. I will definitely recommend her to family and friends."
We responded:
"Brenda, thank you for sharing this awesome feedback about Mary's service. The best compliment my team and I can get is being recommended to others! - Mike"
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Charles windfield

November 6, 2025

5  out of  5
rating by Charles windfield
"Mary is very good at her job she knows it well in and out .made everything very easy and very polite thanks😁"
We responded:
"Charles, thank you so much for your kind words about my team. We are honored to assist you with your insurance needs. - Mike "
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Rachel Kordelewski

November 6, 2025

5  out of  5
rating by Rachel Kordelewski
"Micaela was GREAT!!! We went from way to high to acceptable..lol"
We responded:
"Rachel, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Mike"
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F Tapia

October 30, 2025

5  out of  5
rating by F Tapia
"Mary was my agent helping me, she is simple to talk to, explain everything in a great manner, over all best experiences I've had with insurance companies , 💯 % recommended!!!"
We responded:
"Thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Mike"
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Tyler Schussman

October 27, 2025

5  out of  5
rating by Tyler Schussman
"Mary was very helpful, she got me my quote in a timely matter and explained what each part of the quote was would highly recommend anyone looking for insurance through state farm to ask for mary"
We responded:
"Tyler, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Mike"
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Kaemyn Heritage

October 17, 2025

5  out of  5
rating by Kaemyn Heritage
"Mary was super understanding when helping me make my first car insurance change?"
We responded:
"Kaemyn, thank you so much for the positive review! We appreciate you. - Mike"
Profile photo of Crystal Synol

Crystal Synol

October 13, 2025

5  out of  5
rating by Crystal Synol
"Nice people, I suggest going here if you are a new time insurance buyer for a vehicle they are good with pricing instead of paying 6-7 hundred through other places."
We responded:
"Crystal, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come. - Mike"
Profile photo of Andy Radoicic

Andy Radoicic

October 8, 2025

5  out of  5
rating by Andy Radoicic
"Great customer service. Got my new policy fast."
We responded:
"Thanks, Andy! We’re glad we could get your new policy set up quickly and make the process smooth. Appreciate you choosing our team! - Mike"
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Austin Yates

October 7, 2025

5  out of  5
rating by Austin Yates
"I highly recommend Mary! She was extremely polite and positive and even got me almost 50% off for my motorcycle insurance!! She’s awesome!"
We responded:
"Thank you, Austin! We’re happy to hear Mary provided excellent service and helped you save on your motorcycle coverage. We appreciate your recommendation and the opportunity to serve you. - Mike"
Profile photo of Samantha Bramlet

Samantha Bramlet

September 26, 2025

5  out of  5
rating by Samantha Bramlet
"Very friendly and helpful staff, it was easy to switch over and I really appreciate the positive attitude!! Makes all the difference!! Thank you!"
We responded:
"Samantha, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Mike"
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Jhadin B

September 25, 2025

5  out of  5
rating by Jhadin B
"If you can, I would ask for help from Micaela Baez - she went the extra mile for me to give me a call after work hours just to make sure that there was no lapse in my policy or any problems. When the system was giving her problems on her end, she stayed with me patiently on the phone and even thought of a creative workaround. And she convinced me to add roadside to my insurance policy as well. The experience was very refreshing, especially after talking to many unhelpful people today."
We responded:
"Jhadin, I’m happy to hear Micaela took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Mike "
Profile photo of Nick Nelly

Nick Nelly

September 24, 2025

5  out of  5
rating by Nick Nelly
"Mary was exceptional and very helpful in the process of switching me over to State Farm auto insurance. It was easy and seamless. Thanks so much Mary! ☺️"
We responded:
"Nick, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Mike"
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Diana Halmi

September 13, 2025

5  out of  5
rating by Diana Halmi
"Dani was very helpful and knowledgeable. I went to her with questions regarding insurance and when the time came to actually need it, she helped me over the phone quickly and made the process smooth!"
We responded:
"Diana, I’m happy to hear Dani took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Mike"
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Tom Krich

September 12, 2025

5  out of  5
rating by Tom Krich
"Absolutely amazing customer service!!!"
We responded:
"Tom, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Mike "
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Brad Bartels

September 10, 2025

5  out of  5
rating by Brad Bartels
"Excellent customer service! And great follow up!!!"
We responded:
"Brad, thank you for the opportunity to serve your insurance needs! - Mike "
Profile photo of Eduardo Gomez

Eduardo Gomez

September 9, 2025

5  out of  5
rating by Eduardo Gomez
"Micaela Baez muestra profesionalismo y paciencia en referencia a las aseguranzas quedo satisfecho con su servicio"
We responded:
"Eduardo, ¡gracias por tu confianza! Nos alegra saber que Micaela pudo brindarte un servicio profesional y atento. Estamos para servirte. - Mike"