Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aimee Sesler

Aimee Sesler

July 12, 2025

5  out of  5
rating by Aimee Sesler
"Great experience! Worked with Zaiyana and was beyond impressed - kind, helpful, efficient and focused on finding best option.Definitely recommend."
Profile photo of Just Que

Just Que

July 10, 2025

5  out of  5
rating by Just Que
"Great Services! Felt like family 🫶🏾"
Profile photo of Keith Rollins

Keith Rollins

July 9, 2025

5  out of  5
rating by Keith Rollins
"Impeccable customer service from Susan, she took care of all my needs."
Profile photo of Amanda Harris

Amanda Harris

July 7, 2025

5  out of  5
rating by Amanda Harris
"Susan Kindaid was wonderful!!! Best convo I've ever had with an agent. She worked hard at getting me the best quote that I could afford. Such a pleasant experience! Thank you, State Farm and Susan!"
We responded:
"Amanda, Thank you so much for your kind words! We’re delighted to hear that Susan provided such a pleasant and helpful experience, working hard to find the best quote for you. We truly appreciate your feedback and look forward to assisting you anytime! - Mike"
Profile photo of Tony Smith

Tony Smith

July 7, 2025

5  out of  5
rating by Tony Smith
"Very helpful and courteous. Was very knowledgeable"
We responded:
"Tony, Thank you for your kind feedback! We’re glad to hear our team was helpful, courteous, and knowledgeable. We appreciate your support and are here whenever you need us! - Mike"
Profile photo of Brittany Barker

Brittany Barker

July 3, 2025

5  out of  5
rating by Brittany Barker
"State Farm’s Agent Mary is God sent. She helped me choose the best policy for my family and I am so pleased with her customer service. She has a jovial spirit and she’s very engaging to the customer."
We responded:
"Brittany, Thank you so much for your wonderful feedback! We’re so happy to hear that Mary’s care and engaging spirit made such a positive impact. It means a lot to us that she could help you find the best policy for your family. We truly appreciate your kind words! - Mike"
Profile photo of Lisa Long

Lisa Long

July 3, 2025

5  out of  5
rating by Lisa Long
"Mary was extremely helpful in getting me an awesome premium! Very helpful and friendly. Thank you!"
We responded:
"Lisa, Thank you for your kind words! We’re glad Mary could help you secure an awesome premium while providing friendly and helpful service. We appreciate you choosing us and are here whenever you need assistance! - Mike"
Profile photo of Hannah Elliott

Hannah Elliott

July 3, 2025

5  out of  5
rating by Hannah Elliott
"Susan was very kind and helpful when getting insurance. I’m so thankful for this very positive interaction- in comparison to other negative conversations I’ve had with other insurance companies today. Getting help from Susan was easy and I had no troubles! Also State Farm is definitely a win on car insurance pricing!"
We responded:
"Hannah, Thank you so much for sharing your positive experience! We’re thrilled to hear that Susan made the process easy and pleasant, especially after your earlier challenges. We’re glad you found great value with State Farm, and we appreciate you choosing us. If you ever need anything else, we’re here to help! - Mike"
Profile photo of JOHN HUGHEY

JOHN HUGHEY

July 1, 2025

5  out of  5
rating by JOHN HUGHEY
"I needed an insurance policy for a car & shopped around for the better part of a day... and luckily (joyfully, gleefully), I found Mary at Mike Burton Insurance: Not only was she able to provide the perfect policy to suit me, but she did so with a level of professionalism that GREATLY exceeded my expectations. She genuinely took an interest in my situation and needs, addressing them with a knowledgeable expertise, personal attentiveness and friendly disposition that put me at great ease, giving me the opportunity to purchase an exceptional policy, tailored to my specific wants and budget. Without a doubt, my encounter today with Mary was the most satisfying and pleasant insurance-related experience of my 62 years. I highly recommend Mike Burton's State Farm Insurance to anyone interested in truly affordable, customized coverage, because these folks really know their business... (and I hope you'll be fortunate enough to meet-up with Mary, because everyone should be as happy as I am right now)!!! John Hughey"
We responded:
"John, Thank you so much, John, for your incredibly kind and detailed feedback! We’re beyond thrilled to hear that Mary provided such exceptional, personalized service and helped you find the perfect policy tailored to your needs. It means the world to us that your experience with Mike Burton Insurance was the best in your 62 years! We truly appreciate your recommendation and look forward to continuing to serve you with the same dedication. - Mike"
Profile photo of Corey OConnor

Corey OConnor

June 30, 2025

5  out of  5
rating by Corey OConnor
"Susan and the entire team are always very nice and helpful. Couldn’t ask for a better experience!"
We responded:
"Corey, Thank you so much for your wonderful review! Susan and the entire team truly appreciate your kind words. We're thrilled to hear that you've had such a positive experience with us — it means a lot. We look forward to seeing you again soon! - Mike"
Profile photo of Debbie St John

Debbie St John

June 25, 2025

5  out of  5
rating by Debbie St John
"Micaela was a pleasure to work with and made the experience effortless! So happy I will be working with this agency in the future"
We responded:
"Thank you for the wonderful feedback, Debbie! We're so happy to hear Micaela made everything feel effortless—she’s amazing at what she does. We’re excited to have you with us and look forward to continuing to work with you! - Mike"
Profile photo of Arianna Perry

Arianna Perry

June 25, 2025

5  out of  5
rating by Arianna Perry
"Zaiyana was excellent! What a wonderful lady, really made my experience with this company even better!"
We responded:
"Thank you so much for the kind words, Arianna! We’re thrilled to hear Zaiyana made such a great impression—she truly is a gem! We’re so glad your experience was a positive one and appreciate you taking the time to share it. - Mike"
Profile photo of Konah Polloh

Konah Polloh

June 23, 2025

5  out of  5
rating by Konah Polloh
"Zaiyana was very helpful and quick to find me a affordable quote"
We responded:
"Konah, Thank you for the great review! We’re glad Zaiyana was able to quickly find you an affordable quote. We appreciate your trust and are always here to help! - Mike"
Profile photo of Joanna _

Joanna _

June 20, 2025

5  out of  5
rating by Joanna _
"Susan was very helpful and very informative she answered all my questions."
We responded:
"Joanna, Thank you for your kind words! We’re glad Susan was able to help and provide the information you needed. She’s always happy to answer questions and support our clients. We appreciate you choosing us! - Mike"
Profile photo of Bridgette McGowan

Bridgette McGowan

June 20, 2025

5  out of  5
rating by Bridgette McGowan
"Greatly appreciated all help I received."
We responded:
"Bridgette, Thank you so much for your kind words! We’re happy to hear you appreciated the help you received. We’re always here whenever you need us! - Mike"
Profile photo of Kristen

Kristen

June 18, 2025

5  out of  5
rating by Kristen
"Susan was great! Very knowledgeable and pleasant to speak with. Made switching insurance companies seamless.Thank you!"
We responded:
"Kristen, Thank you for the wonderful review! We’re so glad Susan made your insurance switch seamless and that you found her knowledgeable and pleasant to work with. We appreciate your trust and look forward to serving you! - Mike"
Profile photo of Malik Evans

Malik Evans

June 13, 2025

5  out of  5
rating by Malik Evans
"Mary was Awesome! Excellent customer service! I’m very excited to be apart of State Farm"
We responded:
"Malik, Thank you for the awesome feedback! We’re so happy to hear Mary provided excellent customer service. We’re excited to have you as part of the State Farm family! - Mike"
Profile photo of Darius Watkins

Darius Watkins

June 9, 2025

5  out of  5
rating by Darius Watkins
"Zaiyana, was very transparent and a pleasure to work with!"
We responded:
"I'm grateful to have such a wonderful team and loyal customers, Darius! Thanks for sharing! - Mike"
Profile photo of Howard Simmons

Howard Simmons

June 3, 2025

5  out of  5
rating by Howard Simmons
"Mary was awesome. Great customer service. Was very helpful with getting me the right coverage."
We responded:
"It is always our mission to always provide you with excellent customer care, Howard. We appreciate your time and business more than you know! Thank you! - Mike"
Profile photo of Diane Zimbauer

Diane Zimbauer

June 3, 2025

5  out of  5
rating by Diane Zimbauer
"Thanks for all the help. You made the process of getting new insurance very easy."
We responded:
"My team and I are grateful for the opportunity to serve you each day, Diane. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Mike"
Profile photo of carrolle bracey

carrolle bracey

June 3, 2025

5  out of  5
rating by carrolle bracey
"Special thanks to Zaiyana for all of your help with fixing an out of control situation I am happy and satisfied with the outcome you went the extra mile...THANK YOU... And thank you to Amber for taking quick action to help me today you were professional and courteous and kind. Thank you"
We responded:
"This made my day, Carrolle! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Mike"
Profile photo of Cassandra Killingsworth

Cassandra Killingsworth

June 2, 2025

5  out of  5
rating by Cassandra Killingsworth
"Angie was amazing with answering all my questions and helping me find the best policies and pricing!!"
We responded:
"Your experience with our team is exactly what we strive for, Cassandra. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Mike"
Profile photo of Willie Murray

Willie Murray

June 2, 2025

5  out of  5
rating by Willie Murray
"Angie Calderon helped me she was so professional l thought l was in good hands 🙌🏾 with Allstate but like a good neighbor (Angie Calderon) State Farm Is There, she helped so professionally that l will for now on Recommend State Farm to all my friends to get them out of those so call good hands with Allstate my particular agent the Allstate he was under they needed to fire him 3 1/2 years I'm done always paid my Insurance on time but l was taken advantage of theirs nothing like a good Neighbor l tell you State Farm and Angie Calderon are their you all better get that pristine Neighbor because their there 🙏🏾👏🏾👏🏾"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Willie! We appreciate you. - Mike"
Profile photo of L Thomas

L Thomas

May 30, 2025

5  out of  5
rating by L Thomas
"We are very happy with the service that we received with State Farm. Zaiyana was responsive, knowledgeable, courteous and a pleasure to work with. I would recommend this agent."
We responded:
"Our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you - Mike"
Profile photo of Lorita Brown

Lorita Brown

May 30, 2025

5  out of  5
rating by Lorita Brown
"I received GREAT customer service from Miss Mary. She made the whole experience of coming back to State Farm a breeze. She was very polite and patient when answering all of my questions. Top notch service is what she provided. I would recommend her to my family and friends who are looking for insurance. Thanks again Miss Mary!"
We responded:
"Our goal will always be to leave you with a satisfying experience, Lorita! Thank you for taking the time to share this! - Mike"